Support
Something wrong? Write to a person.
There is no ticket system and no bot. Mail arrives with somebody who works on PublikMate and can actually change things.
info@theshortcutagency.deReporting somebody
Use the ⋯ menu on the post or profile instead — it tells us exactly what you are looking at. Reports go to a person, and nothing happens automatically.
Locked out
Reset your password from the login screen. If the code never arrives, check the address you signed up with, then write to us.
Reset password →Leaving
Settings has both: download everything you wrote as one file, and delete the account for good. Neither needs to go through us.
Open settings →Anything else
Bugs, ideas, a page that will not load, an invoice. Write in whatever language you are comfortable in.
Read the terms and the privacy note. Both are short and say what is actually true of the running product.